Does OtterBox cases have a lifetime warranty?
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Does OtterBox cases have a lifetime warranty?
Does Otterbox Have Lifetime Guarantee? OtterBox includes a 30-day warranty. It is a pretty good lifetime warranty, almost positive.
Can I return my OtterBox if it breaks?
What is your return policy? We will accept returns within 30 days of the original purchase only if the product was purchased directly from OtterBox.com.
How much does OtterBox replacement cost?
So I got an Otterbox Defender case and the silicon has been stretched out a lot from use over the period of time that I this one. Go today online to do a warranty claim and find out that Otterbox now charges a $6.99 service fee for the replacement “To expidite the shipping process”.
How do you make a loose phone case fit?
Insert a soft material, such as tissue or paper towels, into the place where the case has come loose. If your case is loose at the top, inserting a stuffer into the back will help tighten it in all places. This is best for hard cases, though it works for silicon and fabric cases as well.
How do I get a new OtterBox?
How To Claim OtterBox Limited Warranty Over the Phone. You can get in touch with OtterBox’s customer service reps over the phone to claim your warranty. This is what you’ll need to do: Call 1-855-688-7269.
How does OtterBox warranty replacement work?
Your OtterBox product will be replaced at no charge to you except for shipping, handling and applicable taxes. We stand by our products. Learn more about our warranty statement. We want to make this process as easy as possible.
Do you have to return old OtterBox for warranty?
You will need to provide proof that your warranty claim is valid in order to request a replacement. We appreciate the gift of returning defective OtterBox products to help us in our quality control.
Does OtterBox warranty require receipt?
I went to the Otterbox website and read about the Warranty policy. Every case is guaranteed for a year. If you have a problem with your case within a year, you can submit for a brand new one – for FREE! You do NOT need your receipt to request a replacement.
Why do Otterbox cases stretch?
The rubber silicone part starts getting loose. This is a common issue and becomes evident as some users do frequently taking out their mobile phone from the case. This can happen as well due to your working environment and that includes the weather particularly when it is hot and humid.
How can I make my silicone tight again?
You can shrink silicone in just a few steps:
- Separate the case from its phone or the bracelet from your wrist.
- Boil a pot of water big enough for your item.
- Put the item in the boiling water and swirl it around with the tongs.
- Boil for 30 seconds to one minute depending on the size of the item.
Why is my Otterbox case loose?
How do you shrink stretched silicone?
Does OtterBox verify warranty?
In this regard, we may ask you to, for example, send a photograph of your damaged case, return your product to us for warranty coverage verification, send a photograph of your receipt for the purchase of the product, or provide such other proof to allow us to determine the validity of warranty coverage on your claim.
Does OtterBox warranty ask for proof of purchase?
If you have a problem with your case within a year, you can submit for a brand new one – for FREE! You do NOT need your receipt to request a replacement. Since my case was a gift, I did not have the receipt. I just put in my birth date as the purchase date and followed the rest of the instructions listed here.
Can you stretch silicone?
Don’t try to stretch it out yourself! Silicone rings aren’t designed to stretch out—they’re designed to hold their shape and still slip off if they get caught on something or you need to remove it.
