Can someone else use my family and friends Railcard?

Can someone else use my family and friends Railcard?

The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard.

How do I find my family and friends Railcard?

If you have purchased a digital Family & Friends Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard. You will not be able to travel on discounted tickets until you have your Railcard. My Railcard has not arrived in the post.

How many can travel on a Friends and Family Railcard?

4 adults
The Family & Friends Railcard gives you 1/3 off train fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15.

How do I log into my Railcard?

You will need to click “Manage my Railcard” on the website homepage to log in to your account. Once logged in, click on ‘Details’ under your active digital 16-25 Railcard, then click on ‘Manage Digital Devices’ to request a new download code or manage the number of devices your Railcard is on.

How do I add my Railcard to my Trainline account?

After logging in, navigate to the Account tab and tap on “Your Railcards” to bring up the list of Railcards you’ve purchased. Then tap on “Download Railcard” to download it to your device.

Can I download my Railcard on my phone?

The Railcard App is available to download from the Apple App Store and the Google Play Store. The App is only compatible with devices that have the following software: Apple iOS 10 and above and Android 4.1 and above. The Railcard app is not compatible with Windows Phones.

What is my Railcard download code?

The download code allows you to add a purchased digital Railcard to the Railcard app on your device. It is found within the email confirmation you would have received after we have approved your Railcard application.

Why does my Railcard not work before 10am?

Network Railcard discounts are not valid on tickets for travel before 10.00hrs, Monday to Friday (excluding public holidays). This time restriction applies to all types of tickets. You can use your Network Railcard to get discounts on tickets for travel at any time on weekends and public holidays.

Do they check your Railcard?

Yes, they check your railcard every time they check your ticket. If your railcard hasn’t arrived by the time you travel, you’ll need to order new tickets.

Can one person travel on a two Together Railcard?

No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.

Why is my Railcard not showing on the app?

You need to make sure you have the latest version of the Railcard app before your next journey. Here’s how to update it: On Android – open the Google Play Store, tap ‘Menu’, then ‘My apps & games’. Apps with an update available are marked, ‘update’, and you can click this button to update them.

Where do I find my Railcard download code?

Where is my digital Railcard?

Check your mailbox (including your junk mail) for an email from our Railcard team. If you still can’t find it, please click “Manage my Railcard” on the website homepage to log in to your account. Once logged in, click on ‘Details’ under your active digital 16-25 Railcard, then click on ‘Manage Digital Devices’.