How can I complain to Indian post?

How can I complain to Indian post?

For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints​ link, select option Register Your Complaint for lodging com​​plaint and select option Track your Complaint for knowing the position of the case.)

What happens if post is not delivered?

If item is not delivered to recipient then the mail will keep at Speed post office for 18 days. If item is not delivered delivered and full postage wasn’t paid then the mail will keep at Speed post office for 18 days. If item is not delivered and custom charge is due then we will keep it for 21 days at post office.

How do I track a complaint?

Depending on your specific requirements, there are many methods of monitoring customer complaints….Some of the most economical strategies include:

  1. Free Status Platform customer complaint tracking applets.
  2. Live chat systems.
  3. Trouble ticket programs.
  4. Customer relationship management systems.
  5. Social media forums.

What is tracking number in India post?

SMS based Status: You can also track through the SMS service. Article type ‘ POST track <. 13 digit article number >. ‘ to track the status and send SMS on 166 or 51969….Speed Post Tracking Number.

Service Type Format No. of Alpha Numeric digits
Registered Post RX987654321IN 13
Express Parcel Post XX000000000XX 13

How do I complain about my local post office?

File a Complaint with the U.S. Postal Service

  1. Use the USPS website’s Email Us form.
  2. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339.
  3. Speak to the station manager (postmaster) at a local post office.
  4. Contact the postal consumer and industry affairs office that handles questions for your district.

What if my parcel is not delivered in India Post?

In case of any information /problem relating to Speed​ Post delivery or Speed Post tracking, kindly call your Speed Post station or send email and a professional team of customer service executives will assist you.

How to track a parcel in India?

One of the ways is through the India Post SMS service. All you have to do for this is type send the typically 13-digit India Post tracking number via SMS on 166 or 51969. Alternatively, if you are online you can track your India Post delivery through the Ship24 website.

What do I do if a parcel says delivered but not received?

If the item has been scanned as delivered today but it can’t be located, this may be due to a rare scanning error. Please allow an extra day for the item to be delivered before contacting us.

What possible reasons for parcels not arriving?

With real-time tracking and tracing capabilities, the courier and the customer will always know where the package is during the delivery process.

  • Weather conditions.
  • Traffic.
  • High volume shipments.
  • Failed delivery attempt.
  • Customs.
  • Lack of Clarity.
  • August 15, 2022