How do I contact Optus NBN?
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How do I contact Optus NBN?
Get in quick. Call 1300 652 080 to speak with an Optus nbn expert.
How do I speak to an Optus operator?
Ask us how on 1800 555 937.
How do I speak to an Australian at Optus?
- 133 937. Mon – Sun: 9am – 6pm (AEST)
- 1300 555 241. Mon – Fri: 8am – 6pm (AEST) Sat: 9am – 5pm (AEST)
Why is My Optus nbn not working?
Visit Check Network Status > Outages > Fixed Outages to see any known issues with our network in your area. Check your account balance and due date. If it is overdue, your service may be restricted. See Report a payment / restore your service.
How do I contact Optus from overseas?
If you require assistance checking your usage while overseas you can call us 24/7 on +61 2 8082 5678. This is free from an Optus mobile plan.
Why is my phone connected to WiFi but no internet?
A common reason why your phone has a WiFi connection but no Internet access is that there is a technical issue with your router. If your router is experiencing any kind of bugs or problems, that affects how your devices including your Android devices connect to the Internet.
Can’t connect to Optus network?
If you are connecting to the internet via WiFi, try the following steps.
- Check that WiFi is on: Check your WiFi light.
- Reset the connection: Turn your modem and your computer off and leave them off for 60 seconds.
- Connect via ethernet cable.
Why is my Optus mobile internet not working?
Switch your device off (do not select restart), wait 30 seconds and turn it on again. If you’re using an external USB modem / dongle: Close your Optus Mobile Broadband Connection manager application and any other open applications. Eject and remove your USB modem / dongle from your computers USB port.
Can I use Optus outside Australia?
International Roaming on an Optus phone plan. Roam the world with Optus. If you’ve got an Optus mobile phone on a plan, you can use your mobile in over 180 destinations when travelling overseas.
