How do I contact Citizen watch?
Table of Contents
How do I contact Citizen watch?
Need Additional Assistance?
- [email protected].
- Monday – Friday. 9:00am to 5:00pm.
Why is my Citizen watch not working?
In most instances, your watch has stopped or appears to operate erratically it is simply in need of full recharging. Charge rates and run times vary by model.
How do I claim my Citizen watch warranty?
As a condition to this warranty obligation, proof of the original purchase transaction (i.e. Proof of Purchase) or the Warranty Card filled in by the Authorised Retailer from whom the watch was purchased and must accompany the watch when presented for any warranty repair.
Can you change the glass on a citizen watch?
Citizen watch glass crystal replacement If your watch-glass or crystal has broken, scratched or worse smashed, we can help. Use our watch Citizen glass replacement service.
Why is the second hand on my Citizen watch not moving?
This means the battery is at a low charge level (insufficient charge warning function). After having the battery sufficiently charged, the second hand will return to the normal operation.
How do I send my watch to citizen for repair?
How do I send my watch in for repairs?
- Package your timepiece in a sturdy container with sufficient padding to protect your watch during transit.
- Complete a repair submission form, and be sure to include your daytime telephone number, email address and a detailed description of the problem.
How long is the warranty on a Citizen watch?
Every Citizen Watch purchased in the United States from an Authorized Dealer, Citizen Company Store, or Citizenwatch.com is accompanied by a Five-Year Limited Warranty, giving you superior protection and peace of mind.
How much does it cost to replace the glass on a watch?
Crystal Replacement Sometimes the crystal can be cracked or scratched after impact, but it can be easily replaced. The cost of the replacement can range from $50 for an acrylic up to $200 or more for a replacement sapphire crystal from a fine Swiss manufacturer.
Is it worth it to replace watch crystal?
In general, it should take a couple of minutes to get rid of the scratches, as long as they’re not too deep. If your watch has very deep scratches, it might be worth paying for a crystal replacement. Although acrylic crystals are still used on less expensive watches, many manufacturers have moved on to mineral glass.
Is there a battery in a citizen Eco-Drive?
No Battery Replacement Eco-Drive is a light-powered technology that drives watches by capturing light and converting it into energy using an inbuilt solar cell.
Does citizen Eco-Drive need a battery?
We named the technology Eco-Drive in acknowledgement of its eco-friendly origins. It converts any kind of light into energy to power a watch and stores the surplus on a power cell. On a full charge, an Eco-Drive watch runs for months even in darkness with no need for regular battery replacement.
How long does a citizen eco-drive watch last?
Life Expectancy According to reports from Citizen Watches, the solar cells and secondary battery used in Eco-Drive watches will last for up to 10 years.
