What is BOSH connection?
Table of Contents
What is BOSH connection?
Bidirectional-streams Over Synchronous HTTP (BOSH) is a transport protocol that creates bi-directional TCP connectivity between client and server. It achieves this by utilizing multiple synchronous HTTP request/response pairs without requiring the use for chunking.
What is XMPP protocol?
Extensible Messaging and Presence Protocol (XMPP) is an open XML technology for real-time communication, which powers a wide range of applications including instant messaging, presence and collaboration.
What is Cisco Finesse?
Cisco Finesse is the next-generation agent desktop designed to provide a customizable, user-centric experience in a customer service organization. Customers can integrate Finesse into existing contact center applications, build custom desktops, or even integrate existing applications into Finesse.
How do I setup an XMPP server?
How to: Setup Openfire / Jabber XMPP Server
- Install dependencies and updates.
- Download and install the Openfire rpm.
- Install and configure a PostgreSQL.
- Create a database for Openfire and configure the user.
- Complete setup via the GUI.
How do I log into Cisco Finesse?
In the web browser address bar, type https://nsas-pccx-01.doit.wisc.edu:8445/desktop/ or use the shortcut on your desktop to access Finesse. The Login screen shown below appears. Enter your username (NetID), NetID password, and the ACD extension; click OK. The username is case sensitive.
How do I access Cisco Finesse administration?
Step 1 Direct your browser to http://FQDN, hostname, or IP address of Finesse server//cfadmin, where FQDN, hostname, or IP address of Finesse server/ is the fully-qualified domain name (FQDN), hostname, or IP address of your primary Finesse server.
How do I install XMPP server?
Install Ejabberd XMPP Server on Ubuntu 18.04|16.04
- Step 1: Download ejabberd installer. Go to the ejabberd official download page.
- Step 2: Install ejabberd on Ubuntu 18.04.
- Step 3: Starting ejabberd service.
- Step 4: Create ejabberd XMPP admin account.
- Step 5: Access ejabberd Web Admin.
What is the finesse URL?
In the web browser address bar, type https://nsas-pccx-01.doit.wisc.edu:8445/desktop/ or use the shortcut on your desktop to access Finesse.
What is Cisco Finesse server?
Cisco Finesse is a service that runs inside Cisco UCCX or as a separate virtual server in Cisco UCCE and PCCE. It offers call center agent functionality which includes managing agent’s phone, answering incoming calls, making calls and other call control features.
How do I access finesse command line?
You can access the CLI directly, using the monitor and keyboard at the server console, or by SSH. Sign in with the Administrator User credentials created during installation. Finesse supports the following CLI commands and has qualified their use.
How do I log into finesse?
Logging into Finesse Desktop
- Open IP communicator application.
- Using FireFox or Chrome browser, navigate to Finesse Desktop.
- In the ID field enter your StarID.
- In the Password field enter your StarID password.
- In the Extension field enter the 10 digit extension number displayed on your IP phone.
- Click “Sign in”
Why can’t I log into Cisco Finesse?
If you are experiencing issues logging into Cisco Finesse, please try the following: Clear the cache and cookies in your web browser. Close and reopen your browser. When logging in use your Rowan NetID and your ten digit agent number.
