Does zenni have a phone number?
Table of Contents
Does zenni have a phone number?
CONTACT INFORMATION. If you have any questions about these Terms of Use, your account or an order you have placed through the Service, please call us at (800) 211-2105, or email us at [email protected].
Where is Zenni Optical factory located?
China
Zenni Optical owns a production facility in China. Once you place your order, it goes straight to the factory where all the frames and lenses are made, according to the company. There, the lenses are cut and assembled to your frames using the pupillary distance and prescription information you have provided.
Can you get a refund on zenni?
It is the responsibility of the customer to properly document returns. ZENNI OPTICAL WILL REFUND UP TO FIFTY PERCENT (50%) OF THE PURCHASE PRICE FOR GLASSES OR ISSUE A 100% STORE CREDIT FOR ANY REASON WITHIN 60 DAYS.
How long does it take for zenni to ship?
Order Received Your eyeglasses are delivered around two weeks from the time we receive your order.
Can I cancel Zenni order?
If you want to cancel your Zenni order, it pays to cancel it as soon as possible. Otherwise, your only option is to return your finished glasses for 100% store credit (excluding shipping) or a 50% refund (also excluding shipping).
Can you return zenni glasses if you don’t like them?
If you made a mistake during the order, or you just don’t like the glasses, you can return them for a one-time-use 100% store credit (excluding shipping), or for a 50% refund (excluding shipping) to the credit or debit card or PayPal account.
Why are glasses from Zenni so cheap?
There are various reasons why Zenni Optical is able to keep the cost of its eyeglasses low. Zenni glasses are made at a dedicated factory and shipped directly to the consumer. Also, because Zenni sells its glasses online, they don’t pay for brick-and-mortar retail space.
Are Zenni glasses low quality?
In fact, Consumer Reports (subscription required) ranked ZenniOptical.com #3 in its buying guide for eyeglasses. Zenni ranked right after Costco Optical and Warby Parker. And if you’re looking for the absolute cheapest place to buy quality glasses, Zenni is the hands-down winner.
Can I use insurance with Zenni?
Do you accept insurance? We do not accept insurance. However, some insurance companies will accept an invoice copy for reimbursement. Check with your insurance company, and if they do, you can request an emailed invoice copy from our Customer Service department.
