How can I talk to Jumia customer care?
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How can I talk to Jumia customer care?
Get in touch with our Customer Service Call Center at 0700 000 990, 0711 011 011 or click on the following link and fill the form so we can help you to resolve the issue.
Where is Jumia found in Kenya?
Jumia is located in Westlands Nairobi. This is the head office.
How can I join Jumia?
How it works
- Register in our platform under 5 minutes. Fill the Registration Form and submit the required documents: (A) Business Registration; (B) Bank Account Details;
- Become an E-commerce Expert. Complete the dedicated New Seller Training.
- List and Sell your Products.
- Access our Promotions and Marketing.
How do I contact Jumia Kenya by email?
Kindly contact us via LiveChat or email ([email protected]).
Does Jumia have Whatsapp number?
Yes, this is Jumia. It is our new and only Whatsapp number; just type ‘hello’ to be added. The number is not for enquiries. Every enquiries should be made here, via mail or our number- 07006000000.
Can I track my order on Jumia?
Log in to your Jumia account and click your name. Click on “Orders”. Determine which order you want to track and click on “Details”. Below the order you have chosen, there should be a button that says “Track This Item”.
Which country owns Jumia?
Lagos, Nigeria
Jumia
| Type | Public |
|---|---|
| Founded | 2012 Lagos, Nigeria. |
| Founders | Jérémy Hodara, Sacha Poignonnec |
| Key people | Jérémy Hodara (CEO) Sacha Poignonnec (CEO) |
| Number of employees | 5100 |
Does Jumia have an office?
Address: 6, Bendel Close (Old Addax Office) off Bishop Aboyade Cole, Victoria Island Lagos. Address:1 Felix Onabanjo Street, Off Lawal Unity Street, Off Meiran Road Lagos.
How much does jumia pay its staff?
The average estimated annual salary, including base and bonus, at Jumia is $115,189, or $55 per hour, while the estimated median salary is $114,429, or $55 per hour. At Jumia, the highest paid job is a Senior Marketing Manager at $257,259 annually and the lowest is an Admin Assistant at $46,196 annually.
How long does it take Jumia to deliver?
Jumia Standard Shipping: 6 to 12 business days.
How long does Jumia take to deliver in Kenya?
Kindly note that the order is being processed,the items are shipped from overseas and as such the delivery timeline is within 13 to 21 business days. However you shall be contacted when the order is ready for delivery.
Who is the CEO of Jumia?
Sacha PoignonnecJeremy Hodara
Jumia/CEO
What is the full meaning of Jumia?
Jumia is Arabic/Muslim Girl name and meaning of this name is “Heaven; The Sun”.
Does Jumia sell fake products?
Jumia takes product authenticity very seriously. It is each seller’s responsibility to source and sell only authentic products. The sale of fake or counterfeit products is a breach customer trust. An aggrieved customer can and will post a negative product review and rate your product poorly.
What is the meaning of Jumia?
How do I become a jumia dispatch rider?
Dispatch Riders must meet the following criteria to be considered for the role:
- SSCE / GCE / NECO.
- Experience: Minimum of 1 year.
- Minimum of 18 years of Age.
- Possess a valid rider license.
- Ability to pass company tests and background check.
- Strong customer service skills.
- Must possess a positive and professional attitude.
Does jumia pay delivery?
HOW DO I PAY ON DELIVERY? You can pay using JumiaPay delivery, cash or your local Mastercard, VISA or Verve card to pay on our POS machine at delivery. We only accept Nigerian Naira. We do not accept International cards on our POS machines.
