How do I raise a ticket in Symantec?

How do I raise a ticket in Symantec?

Customers can raise cases directly to the Support team via the Ticketing Center within the Symantec. cloud configuration portal. Products that can be used to raise cases for are: Email Security….Resolution

  1. Logon to the Symantec.
  2. Select the Support Ticketing Centre (MySymantec) from the Support tab.
  3. Select New Case.

Who uses Symantec?

Companies using Broadcom Symantec Endpoint Protection for Endpoint Security include: The Home Depot, Inc., a United States based Retail organisation with 500000 employees and revenues of $132.10 billion, McLane Company, a United States based Distribution organisation with 20545 employees and revenues of $50.46 billion.

How do I contact Broadcom support?

Software or Security customers, please contact the Broadcom Global Customer Assistance Team via the methods below:

  1. Use the Customer Care Webform.
  2. Log a case through your Support Online Account.
  3. By Phone 1-800-225-5224 (North America only)

How can I tell if Symantec Endpoint Protection is working?

Windows 7. Method A: A system tray icon on the lower right of the desktop will also display the shield icon if Symantec Endpoint Protection is present. The icon may be hidden and can be seen by clicking on the triangle button.

How long does a full Symantec scan take?

Full scan takes as low as 45 min to 4-5 hrs depending on data on HDD> For a 100GB HDD, it takes an average of about 2 hours.

What is Symantec Service Framework?

The Symantec Service Framework (ccSvcHst.exe) generates high CPU on Symantec Endpoint Protection (SEP) clients when Symantec Endpoint Detection and Response (SEDR) Data Recording is Enabled and Splunk Add-On for Windows (splunkd.exe) is present.

Who bought Symantec?

Accenture Completes Acquisition of Broadcom’s Symantec Cyber Security Services Business. NEW YORK; April 30, 2020 – Accenture (NYSE: ACN) has completed its acquisition of the Symantec Cyber Security Services business from Broadcom Inc. (NASDAQ: AVGO).

What is the difference between Symantec and Norton?

Norton *anything is usually their home/personal brand so Norton Antivirus would be for personal usage at home. Symantec is usually their corporate branding. So Symantec Antivirus (Corporate Edition) SAVC would be their server based product for business.

How long should a full VirusScan take?

How long may a Full Virus Scan take? Please note that depending on the storage size of your hard disk, say for scanning a hard disk with size 500G it may take several hours to complete.

How do I start Symantec services?

Navigate to the Start menu. R. In the Run menu, type in “Smc -start” and click Ok. Symantec Endpoint Protection should now be enabled.

What is SymCloseUI?

SymCloseUI. Used in install scenarios such as uninstall, or add/remove feature to ensure SEP UI is closed during install operation.

  • August 5, 2022