What is a hotel front desk attendant?

What is a hotel front desk attendant?

A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.

How do I describe my front desk on a resume?

Front Desk Officer/receptionist

1. Greet guests and help them check-in.
2. Answer phone calls regarding room inquiries and reservations.
3. Make calls to different vendors to cater guests’ needs and requests.
4. Reply to emails regarding room inquiries and reservations.

What skills should a front desk clerk have?

14 front desk skills to list on a resume

• Interpersonal communication.
• Written communication.
• Active listening.
• Foreign language.
• Attention to detail.
• Scheduling.
• Stress management.
• Problem-solving.

Which 3 skills make you fit for the position of a front desk officer?

Someone who is highly organized, detail-oriented and a great communicator. Other important qualities include having excellent phone skills and knowing how to be friendly while remaining professional.”

What skills should I put on my resume for receptionist?

Sample receptionist skills on a resume

• Written and verbal communication skills.
• Customer service.
• Multitasking and prioritizing.
• Dependability.
• Familiarity with Microsoft Office.
• Problem-solving.
• Ability to work under pressure.
• Attention to detail.

Why should we hire you front desk answer?

I am great in communication with people, can solve problems and handle conflicts, I am a team player and I believe that with my personality I will be a good fit for this place, and the job of a receptionist.

What are the responsibilities of receptionist?

Duties and responsibilities of a Receptionist

• Meeting and greeting clients.
• Booking meetings.
• Arranging couriers.
• Keeping the reception area tidy.
• Answering and forwarding phone calls.
• Screening phone calls.
• Sorting and distributing post.

How do I prepare for a front desk interview?

Front Desk Clerk Interview Questions:

1. Can you give an example of a time you successfully dealt with an unsatisfied client?
2. How should you greet a new client?
3. How would you handle multiple clients complaining?
4. Can you describe how you would handle a situation where you have a client on the phone and in person?

How can I be a good front desk?

Here are five characteristics of a good front desk officer:

1. Friendly Attitude. At the front desk, it is important to have a person who is genuinely good-natured—not someone with a fake smile.
2. Strong Attention to Detail. The front desk takes a certain amount of care.
3. Ability to Multitask.
4. Discretion.
5. Team Player.