Can you return items in the Philippines?

Can you return items in the Philippines?

A: Consumers are entitled to either an exchange or refund, as long as there is a defect in the quality of goods or imperfection in the service.

Is no return policy legal Philippines?

Note that a “No Return, No Exchange” Policy is prohibited because this is considered deceptive. Under the Consumer Act, in conjunction with the New Civil Code of the Philippines, sellers are obliged to honor their warranties and grant corresponding remedies to consumers.

What are your statutory rights for a refund?

The most important statutory rights for returning your shopping comes from two pieces of legislation – the Consumer Rights Act 2015 and the Consumer Contracts Regulations. These two regulations cover the return of unwanted goods bought online and your right to return faulty goods bought online or from a store.

Can I return an item because I changed my mind Philippines?

Unfortunately, no. The prohibition covers only hidden defects, shoddy goods, or imperfect service. You can’t also return it just because you had a change of heart.

Can a company refuse a refund?

From 1 October 2015, under the Consumer Rights Act you have the right to reject goods that are unsatisfactory quality, unfit for purpose or not as described and get a full refund. But this right is limited to 30 days from the date you purchased the product.

What is Section 5 of RA No 10175?

Section 5. (a) Aiding or Abetting in the Commission of Cybercrime. – Any person who willfully abets or aids in the commission of any of the offenses enumerated in this Act shall be held liable. (b) Attempt in the Commission of Cybercrime.

What are the 8 basic rights of consumers in the Philippines?

As consumers, we have eight (8) basic rights and five (8) responsibilities. These are the rights to basic needs; safety; information; choice; redress; representation; redress; consumer education, and a healthy environment.

Is it legal to have a no refund policy?

Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).

Do I have to give a customer a refund?

Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren’t legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.

What is Republic Act 8484?

Details. AN ACT REGULATING THE ISSUANCE AND USE OF ACCESS DEVICES, PROHIBITING FRAUDULENT ACTS COMMITTED RELATIVE THERETO, PROVIDING PENALTIES AND FOR OTHER PURPOSES.