How do I claim warranty on PS4?
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How do I claim warranty on PS4?
You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
Does Sony give warranty on PS4?
Sony Interactive Entertainment LLC (“SIE LLC”) warrants to the original purchaser that this product shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase. This warranty does not apply to any consumables (such as batteries).
How do I file a warranty claim with Sony?
If you want to initiate a warranty claim with Sony, you can call its customer information service center by dialing 1-800-222-SONY (7669). Explain your situation and ask for further instructions on obtaining warranty service for your product.
How long does a PS4 warranty last?
This warranty is a thirty-six (36) month warranty and must be purchased within thirty (30) days from your original PlayStation 4 purchase date. The first twelve (12) months will run along side your standard Limited Warranty and extend for twenty-four (24) additional months.
How do I send my PS4 for repair?
PS4 Repair Options
- Sony Repair Center. If your device is still under warranty then the best option would be to send it in to Sony for warranty repairs.
- Local Repair Shop. This is a great option if you have a local repair shop who is experienced with the repair that is needed.
- Mail in Repair Center.
- DIY Repair.
Can PS4 be repaired?
If you do manage to isolate an issue with the PS4 hardware, contact PlayStation customer support, or take your console directly to an official Sony retail store, as they can sometimes provide on-site repairs or replacements.
How do I send my PlayStation 4 for repairs?
How often do PS4 break?
On average, a PS4 can last 5 years at least. However, things could be different in certain cases. To make sure your PS4 can last longer, you need to take care of it in your daily life.
How long does a PlayStation repair take?
How long does a repair or replacement take? We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it.
What does Sony warranty covers?
Term: For a period of one (1) year from the original date of purchase of the product, Sony will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective. This Limited Warranty covers only the hardware components packaged with the Product.
Can I send my PS4 to Sony to get fixed?
If your device is still under warranty then the best option would be to send it in to Sony for warranty repairs. There are several exceptions to this however. If you have already removed the warranty stickers then Sony will charge for any repairs and in some cases probably will not accept the console at all.
What can I do with a broken PlayStation 4?
If your broken PS4 is under 1 year old sending it to the manufacturer for repairs or exchanging it at the store where you purchased it from is definitely the best option.
How do you know if your PlayStation 4 is broken?
Here are some of the most common PS4 problems and how to fix them.
- Blinking Blue Light.
- PS4 Fails to Connect and/or Keeps Disconnecting from the PSN.
- PS4 Crashes or Freezes Often.
- Blinking Red Indicator Light.
- PS4 Auto Ejects Game Discs or Doesn’t Eject at All.
How do you fix a broken PS4?
Unplug and re-plug: Power down your PS4, and unplug it from its power source. Then, unplug your modem and router. Wait a few minutes, and reconnect the modem and router to its power source. After both are completely booted up and back online, plug your PS4 back into its power source and turn it on.
How long does it take for Sony to repair a PS4?
We want to get you playing again as soon as we can, so we aim to return your repaired or replaced item within 15 days of receiving it. If, after this time, you have not received your repaired or replacement PS4, please enter your returns reference number on our PlayStation Repairs page to find out where it is.
How do I get a refund on PS4?
There’s currently no option on your PS4 or PS5 console to initiate a refund. You’ll need to head to the PlayStation support refund request page on your phone or computer’s browser and click on the blue “Request refund” button.
