How do I complain to Air France?

How do I complain to Air France?

If you have access to the Internet you can file your complaint via our online portal. To access this, simply go to the homepage of the website and click on ‘START MY COMPLAINT’. As soon as you have filed your complaint you will be taken to your own personal portal page.

How long does immigration take at CDG?

For a rough average, it takes us between 45 mins, and 90, and so much can depend on the other flights arriving at that time. Good luck, and if booking any other transportation, land, or air, I would go with 90 min min, between arrival, and departure.

Where is CDG?

Paris
Welcome to Charles-de-Gaulle airport (CDG Airport) – Paris Aéroport.

How long does it take to get refund from Air France?

Once you place the refund request form online through the manage booking portal, Air France will issue the refund within 7-10 working days. Many passengers are always looking for the Air France refund time to get back the amount.

How long does it take to clear immigration and customs at CDG?

But as a general rule, allow 45 minutes (could be 30… could be 60) to clear arrival formalities–Immigration, Luggage Collection, Customs–and hit the main public concourse of your arrival terminal, to begin making your way onward.

Does Air France use Boeing?

Air France operates a mixed fleet of Airbus and Boeing widebody jets on long-haul routes, and uses Airbus A320 family aircraft on short-haul routes.

Is Air France giving refunds for Cancelled flights?

Only the last one allows cancellation by the individual with an automatic refund. Air France is currently offering changes and refunds free of charge and without a reason, until the day of departure, for all tickets purchased before February 1, 2022, for travel before June 30, 2022.

Where is my Air France voucher?

Visit the www.airfrance.com website. Log in to your account to view your voucher(s). At the time of payment, select or enter your voucher number (starting with 057) in the “Discount code, voucher or gift card” field and click on “Apply”.

Is Air France issuing refunds?

Customers who have booked a flight directly with Air France can change their reservation or request a refund directly on line, at airfrance.com, or via the customer relations centres. Customers who have booked via a travel agent are invited to contact their point of sale.

Where is immigration in CDG?

They are located at immigration checkpoints of terminals 1, 3 & 2A, 2C, 2E, 2F, 2G.

Does baggage claim before customs?

To get your baggage: After clearing immigration, proceed to the baggage reclaim area to collect your bags. If you are on an international flight connecting to a U.S. destination, make sure you claim your baggage before going through U.S. Customs.