What happens if I lost my SafeLink phone?
Table of Contents
What happens if I lost my SafeLink phone?
Lost or Stolen Phone Policy: For any lost or stolen SAFELINK WIRELESS phone, you may request and receive only one replacement phone per customer. The replacement phone will be a refurbished phone. All reported lost and stolen phones will be permanently deactivated.
How do I report my SafeLink phone lost or stolen?
Please call SafeLink at 1-800-723-3546 or visit our website at www.safelinkwireless.com for further information.
How often can you get a new phone with SafeLink?
once every 12 months
A lost or stolen phone will be replaced once every 12 months. TracFone will provide a free replacement SIM card to members who use a compatible phone. What changes should participating members report to SafeLink Wireless?
What do you do if you lose phone?
What to do if your phone is lost or stolen
- Step 1: Call your phone or use your carrier’s mobile app to send an alert.
- Step 2: Text your cell phone.
- Step 3: Use your phone’s built-in find my phone feature.
- Step 4: Remotely erase the data from your phone.
- Step 5: Lock your phone & change passwords.
How do I track my government phone?
You can enable the Find My Device feature with the Android Google Manager app.
- Go to the Android platform.
- Sign in to your Google Account.
- Choose your phone from the list of available devices.
- Search the approximate location of your Assurance Wireless lost phone by:
- Looking at the map.
- Playing a sound from the device.
Does Assurance Wireless replacement phones?
If you want you can also replace your phone with assurance wireless. Your Assurance Wireless phone comes with a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call us at 1-888-321-5880 and we will arrange for a replacement mobile phone.
Can I use my SafeLink SIM card in another phone?
Cell phones from nearly every manufacturer will work on our network as long as they use a SIM card! You must have a compatible or Unlocked GSM Phone in order to participate in the SafeLink Keep Your Own Smartphone plan.
Will SafeLink replace my broken phone?
If eligible, we’ll replace the defective device with a device of the same cosmetic condition or comparable model at our discretion. Our conditions for a warranty claim are as follows: Your warranty only covers defects in materials or workmanship.
Can I transfer my SafeLink number to another phone?
I received a new phone or SIM due to network changes. How can I transfer my phone number and benefits to the new phone or SIM? Text “ONESTEP” to 611611 on your old device. You’ll get a reply asking for the last four digits of your new serial number or new SIM card number.
How do I find my phone if I lost it?
Remotely find, lock, or erase
- Go to android.com/find and sign in to your Google Account. If you have more than one phone, click the lost phone at the top of the screen.
- The lost phone gets a notification.
- On the map, you’ll get info about where the phone is.
- Pick what you want to do.
Can Assurance Wireless phones be tracked?
If you’ve lost your Assurance Wireless phone, you can: Use the built-in locator app to track your iPhone. Search for your Android with the Find My Device feature. Reach out to your provider for assistance.
How do I get a free replacement phone from Assurance Wireless?
Your free Assurance Wireless phone comes with a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call us at 1-888-321-5880 and we will arrange for a similar replacement phone. The replacement model may not be the exact model of the original device.
Can I switch my government phone to another phone?
Yes you can. Switching is easy. And if you’re approved you can even keep your current phone number.
What phones will work with SafeLink?
Can I put my safelink SIM card in another phone?
A. You cannot do that because a SIM card becomes locked to a Tracfone phone (sister company of Safelink Wireless, where they get the phones) the moment the phone they sent you is powered up. After than, it becomes “unusable” in any other phone or with any other provider.
Can I transfer my SafeLink SIM card to another TracFone?
How can I track my lost phone for free?
Make sure Google’s Find My Device is turned on. Any time you sign in to an Android device with a Google account, Find My Device is automatically turned on. Google’s free Find My Device service is what you’ll use should your phone ever go missing to track, remotely lock and remotely erase it.
