How do I contact Pearson VUE customer service?
Table of Contents
How do I contact Pearson VUE customer service?
Telephone numbers
- 866-904-4432 (toll-free)
- +1-952-905-7181 (toll)
How do I reschedule a Pearson VUE exam?
How do I reschedule a test? Visit www.pearsonvue.com/programs and select the relevant test program from the Test Taker Services section. Once you have chosen your test program, select ‘Reschedule a Test’ on the right- hand side and complete the necessary fields.
How do I connect to Pearson VUE?
Navigate to the Pearson VUE Connect URL https://connect.pearsonvue.com/Connect/#/authenticate/login. The Connect Login page appears. As a best practice, you may want to bookmark the URL so you can easily access the Pearson VUE Connect applications.
Is Pearson VUE having issues?
Pearsonvue.com is UP and reachable by us.
How long does it take to get Pearson VUE test results?
Validation of certification examination results and posting to CertTracker normally takes 2-5 business days. As soon as your certification exam score posts to CertTracker, you will receive an automated message via email.
How do I get a refund from Pearson VUE?
If you wish to cancel your exam, You must access your online Pearson VUE account to cancel your exam at least a minimum of 7 days prior to your appointment, a full refund will be issued to the same credit card used for booking the exam. The refund takes 10-14 business days.
Can you cancel a Pearson VUE exam?
Why won’t my Pearson VUE let me log in?
The user account is locked after 5 unsuccessful attempts to login. You must use the Forgot Password or Forgot Username links to reset your password or retrieve your user name. If you still have issues, contact your Client Administrator to reset your account in User Management.
How do I unblock my Pearson VUE account?
Sign in with your Microsoft account and password. On Your Dashboard, click on click Schedule next exam button to select your exam. Once selected, go to Edit your certification profile. Fill out all required fields.
How do I know if I passed my Pearson VUE exam?
Candidates who attempt a certification exam with Pearson VUE will receive a score report upon completion of the exam. To view the score report, please log into Pearson VUE and click “View Score Reports” under My Account. Passing scores are set using statistical analysis and are subject to change.
Does Pearson offer refunds?
We cannot issue refunds and will return product for items returned more than 30 days after shipment date. If invoice or proper documentation is not enclosed with your return, we will make efforts to locate your address so that we can return the product properly.
Can you cancel Pearson?
If you need to cancel within the first 14 days of your subscription, use the Pearson Virtual Assistant from any page in Pearson+ to request cancellation. We’ll send you an email confirming your cancellation and process your full refund.
What happens if you are caught cheating Pearson VUE?
Additionally, Pearson VUE may revoke and disqualify the candidature of such a student. Finally, their results are canceled if they sit for an exam under different profiles. Secondly, a candidate cannot register for a Pearson examination using false details.
Can Pearson VUE detect second monitor?
Hello, You cannot use two monitors during an exam through the online proctored system. However, as long as you can hook up your laptop to the larger monitor and keep the laptop lid closed and position the webcam above the external monitor, it should be just fine. You can only use one monitor during the exam.
How do I cancel my Pearson test?
Why is my Pearson not working?
After you have switched browsers and your assignment is still not opening, you must disable pop-up blocker. If you are still having trouble accessing your Pearson work/book, make sure you are logged into Pearson (usually located under “Start Here”) or contact your instructor.
Why did Pearson lock my account?
Protecting the security of your account is our primary concern. After a series of unsuccessful sign in attempts, your account will be temporarily locked for a period of five (5) minutes. You will also receive an automated email notification each time the account is locked.
How do I recover my Pearson account?
Go to Revel.pearson.com. Click the Forgot Username or Password link. Enter your email address, then click Continue. Check your email account for an email with the subject, “Pearson Username/Password Request.”
How long does it take to get test results back from Pearson VUE?
Official results are ONLY available through your NRB and will be sent to you approximately six weeks after the exam. Do NOT call NCSBN, Pearson VUE NCLEX Candidate Services or the test center for results.
