How do I schedule a Comcast tech?
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How do I schedule a Comcast tech?
Schedule a Repair Appointment Online
- Log into My Account, then click the Devices tab at the top of the page.
- Click Troubleshoot under the device you want to troubleshoot.
- Next, you can check for some common issues with this device.
How do you get a Comcast person to come to your house?
XfinityThomasC
- In the top right corner, you’ll see a little chat icon near the bell icon. Click the direct message icon.
- Click the “New message” (pencil and paper) icon.
- In the ‘To’ line, type “Xfinity Support” there.
- Type your message in the text area near the bottom of the window.
- Press Enter to send it.
Why do I need a technician to install my internet?
You can install internet by yourself if your home is wired properly for internet service and if your provider has a self-installation option available. Self-installation isn’t always an option—some providers require a professional to install your internet service because of wiring issues and other complications.
Does Comcast charge to send technicians?
Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast. However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast.
How long does it take to get Comcast internet installed?
between two and four hours
Technicians can easily access your exterior cable connection point to complete the installation. The installation generally takes between two and four hours.
How much does Comcast charge to send technicians?
Tech comes out 3 days later and a broken cable in their box at the street. Tech |uns a new cable above ground, connects to the entry point and problem solved, except for a $100 service charge for them to fix their own problem.
How much is Comcast tech visit?
Hidden costs of Xfinity TV plans
| Fees | Amount |
|---|---|
| HD technology fee | $9.95/mo. |
| Additional TV service per TV | $7.50/mo. ea. |
| HBO Max® subscription | $14.99/mo. |
| SHOWTIME® subscription | $12.00/mo. |
Does Comcast run wires for installation?
Our technician may also run a temporary cable line to ensure that you continue to have Xfinity service until your underground cable line is installed. Note: Depending on the location of the connection to the main line, the underground cable line that provides service to your home may go through neighboring properties.
Do I need to be home for Xfinity installation?
In some areas, customers can self-install service even if their home has not had active service in over 12 months. A technician is scheduled to check the outside connection, and no one is required to be home at that time.
Will Xfinity wire my house?
If you requested to be home for the work or if you have pets or locked gates, we’ll contact you to schedule the work. If you have not requested to be home, we will notify you of the date range when the work should be completed. Drop Complete – Your new underground cable line has been installed.
