What is the return policy at Forever 21?
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What is the return policy at Forever 21?
Refunds or Exchanges are allowed within 30 days from the date of purchase or from the date the item was shipped if the purchase was made online. All In-store purchase returns must have the original receipt. Must present the Invoice Order for All online purchase Returns.
Can I return at Forever 21 without a receipt?
To get a refund in person, you’ll have to bring a receipt. The store’s policy clearly states that they don’t grant refunds or exchanges to customers without receipts. Forever 21 won’t grant returns on items that don’t have the original tag either.
Can you return damaged items to Forever 21?
IN STORES: Damaged, defective, or the wrong item(s) may be returned to any Forever 21 location within the United States for an exchange or refund. You must provide your order receipt/invoice and the form of payment used to make the purchase.
Can you exchange without a receipt?
What if I don’t have the receipt? If you can’t get hold of the receipt and you’re taking an item back simply because you don’t like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Can you return clothing without tags?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Can you return items to Forever 21 after 30 days?
Just take the item you want to exchange to any Forever 21 store within 30 days of purchase. Item must be unworn and in new condition, with tags, for them to process the exchange.
How do I file a complaint with Forever 21?
Contact Forever 21 Corporate. U.S. and Canadian shoppers can call Forever 21 customer service at toll free 1-888-494-3837. International customers should dial 1-213-741-8257.
Can you return clothes to Forever 21 without tag?
Forever 21 exchanges You can only exchange items you bought online by taking them to a Forever 21 store. Again, the 60-day window applies. All tags must be attached and the clothes must be unwashed, unworn, and undamaged.
What is Forever 21 mission?
Forever 21 wants to inspire all customers shopping experience by providing a captivating and exciting store environment with a never-ending flow of fun, on-trend fashion at a great value.
