Why is my Promethean board pen not working?

Why is my Promethean board pen not working?

If the pens are not working, unplug the USB that connects the computer with the board then wait 30 seconds and plug it back into the computer. If this doesn’t help contact your technology coordinator. Cleaning – Do not use abrasive powders, soap, detergents or solvents on the promethean board’s surface.

Do I need ActivDriver?

ActivDriver. ActivDriver is a required driver when connecting a computer to any Promethean hardware. It controls the connection and interaction between the ActivPanel and connected computer. The latest version of ActivDriver can be downloaded from the Software Downloads section of the ActivDriver page.

How do I update my ActivDriver?

Occasionally, ActivDriver doesn’t update the Windows device drivers. Right click on My Computer, select Manage and then select Device Manager. Locate Human Interface Devices. If you see a device with a yellow exclamation mark, you can resolve the error by manually updating the device driver.

How do you reset the pen on a Promethean Board?

From the Taskbar, right-click on the ActivInspire icon. On the shortcut menu that appears, click on Calibration. Then click on 5 Points (Quick). This will bring up the calibration screen so that you can calibrate the pen.

How do I enable touch on Promethean Board?

If you are able to use touch on your device, but multi-touch gestures are not working, you will need to open the Windows Control Panel and open the Pen and Touch option. Go to the Touch tab and ensure that Enable multi-touch gestures and inking option is ticked.

How do I install ActivManager?

Click Add to Chrome. A dialogue will appear to show you the data that the extension will be able to access. Click Add app to grant the extension access to your data and install the extension. To use the extension, enter chrome://apps in your address bar and click the ActivManager icon.

Why won’t my smart board markers work?

Try holding the pen at a different angle so that your hand is not blocking the signal. Make sure the pen batteries have enough power. If the light on the pen doesn’t turn green when you press the button, you need to replace the batteries. Make sure Easy Interactive Driver is installed and running on your computer.

How do I connect my pen to my active board?

Select the ActivBoard Touch or ActivPanel on the Hardware tab, and click Add Pens. Follow the instructions on screen. Press in the nib and button simultaneously until you see that the digital pen has been added successfully. Finally, click Finish to begin using the digital pen.

How do you use a pen on ActivBoard?

What is Promethean ActivManager?

Information. Detail. The ActivManager icon shows whether or not your Promethean hardware is connected. If your icon contains the Promethean logo, the hardware has been detected by your computer. If your icon contains a red cross, your hardware is disconnected, or has not been detected by the computer.

How do I open ActivManager?

Click the Spotlight tool and type activmgr in the search bar. Hit Enter or click to select it. Alternatively, open Applications and locate the Promethean folder. Select ActivDriver and double click activmgr.

How do I turn on ActivBoard?

Connect the USB cable to the input on the side of the ActivBoard. Plug the other end of the USB cable into an available USB port on your computer. This will connect the two devices and turn on the ActivBoard.