Do Reiss give refunds?
Table of Contents
Do Reiss give refunds?
Customers can return any unused items free of charge within 28 days of receipt for a refund (provided the items are in a new and unused condition). This doesn’t affect your rights to return faulty items.
How do I return something to Reiss?
All online orders from Reiss qualify for returns. Reiss ask customers to notify them within 14 days if they’d like to return an order. Returns will be accepted and refunds issues within 28 days of the delivery date, however there are a few exceptions.
Can you return items if you dont like them?
What if I don’t have the receipt? If you can’t get hold of the receipt and you’re taking an item back simply because you don’t like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
How long do Reiss refunds take?
Any returns made to a store will be credited to your payment method within 14 days. Please use the returns label on the right of your delivery note, postage must be paid by the sender and won’t be refunded by Reiss.
Is Reiss owned by Next?
Next has bought a 25 per cent stake in upmarket fashion brand Reiss. The UK’s largest clothing retail chain will pay £33million for the holding and lend Reiss a further £10million to help it recover from the pandemic.
How do I return a Reiss online order?
COLLECTED FROM YOUR HOME
- Enter REISS Ltd as your retailer’s name then select Return a parcel.
- Enter your Surname, email address and the reason for your return.
- Tick the Terms & Conditions box and select Continue.
- Select Courier collection as your returns method and follow the on screen instructions.
Is it illegal to not give a refund?
A business cannot have a ‘No Refund’ policy. It’s against the law to say you will not provide a refund under any circumstances. This includes sales, gift items and even secondhand goods.
How do I return an item to Reiss UK?
– Reiss UK How do I return? For on-line orders placed before the 17th February, you can return to a Reiss store (excluding those in department stores, airports and franchises) or use the returns label included with your order. For on-line orders placed on or after the 17th February, you can use the following methods.
Where is Reiss registered?
The website and goods are provided by Reiss Limited, a company registered in England under number 2655347 with a registered office at 12 Picton Place, London W1U 1BW (“we”, “us”, “our”). When we refer to “you” and “your” we mean the user of the website and purchaser of goods.
What if my refund isn’t showing on my card statement?
We will send you an email once we’ve received your returned item (s) & processed your refund. If your refund isn’t showing within the above time frames, please contact us. For ways to contact us, please click here. Credit/Debit card refunds can show on your card statement under the date of the original purchase.
How do I use my Reiss evoucher?
You can use the eVoucher in full or part payment for goods purchased in participating stores in the UK and Ireland or online at www.reiss.com. To redeem your eVoucher instore take a print out of your eVoucher into any participating store or present your eVoucher email on your mobile phone.
