How do I report a problem with SKYcable?
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How do I report a problem with SKYcable?
We understand your need to have fast and ready answers to questions or concerns with regard to your SKY service. To help you with this, we have equipped our Customer Self-Help Hotline +63 2 3381000 to provide you with the information you need with a few taps on your phone.
How do you refresh Sky digibox?
You may also refresh your box using the mySKY App. Open the app, select your CABLE account, then tap “Refresh” beside the box you want to refresh.
Where do I find my digibox number?
Your smartcard number is located in the card slot or at the bottom of your Digibox.
How do I call Sky Cable?
However, given the current limitations, our Customer Service hotline 3381-0000, Telesales hotline 3418-0000, SKY Zones and Business Centers in Metro Manila and Luzon will be temporarily unavailable until further notice.
Why is my Sky box not working?
Update the software on your box If resetting your box didn’t work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. Press and hold the backup button on your box. While still holding the backup button, switch your box back on at the mains.
How do I contact Sky cable customer service Philippines?
For further assistance, you may tweet us at @SKYserves or send us a message via mysky.com.ph/contact-us Thank you.
How do I check my Sky Cable account?
You may check your current balance by logging on to mysky.com.ph/myaccounts, or via the mySKY app. Just go to “Account Overview” inside the “My Profile” tab, and then choose the registered account you’d like to check. Press “View Full Bill” and then choose latest bill available to see your current bill.
Is Sky free to call?
Learn about the different Sky Talk features for making and receiving calls. Some call features are free for Sky Talk customers, but some are optional that cost a little extra – these are added to your Sky bill and can be viewed online.
Is there a Sky online chat?
Live Chat. Sign in to your My Account and Live Chat to us.
How do I contact Sky Cable customer service Philippines?
Can you live chat with Sky?
How do I get my Sky box to work again?
Reset your Sky box
- Turn off your Sky box directly at the mains.
- Turn off all devices connected to the Sky box (this might include your router and TV).
- Check that all the lights on the Sky box have completely disappeared.
- Leave the box and connected devices off for a few minutes.
- Switch your devices back on.
How do I speak to someone at Sky?
Sky TV Contact Number. Sky Cancellation Contact Number. Sky Moving Home Contact Number….Updated Sky Contact Numbers.
| Sky Help Team | Sky Contact Number | Opening hours |
|---|---|---|
| Sky Talk Contact | 0333 7592 828 | Monday to Sunday: 8.30am-11.30pm |
How do I contact Mysky?
Kindly send us a message at mysky.com.ph/contact-us for further assistance.
How do I know if my sky cable is disconnected?
How can I check if there is a service outage in our area? Log in your account via mysky.com.ph/myaccounts and go to “My Tasks” drop down and then to “Service Advisories” to check if there’s service interruption in your area.
How do I check my bill on skycable?
Just go to “Account Overview” inside the “My Profile” tab, and then choose the registered account you’d like to check. Press “View Full Bill” and then choose latest bill available to see your current bill.
