Who can I complain to about British Gas?
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Who can I complain to about British Gas?
Free online tools and apps like Resolver.co.uk can also help you track and manage a complaint step-by-step. Call 0808 223 1133 or use their online webchat. For textphone, dial 18001 followed by the helpline number.
Who is the chief executive officer of British Gas?
Centrica plc is pleased to announce the appointment of Jana Siber as Managing Director, British Gas Services and Solutions. Jana will join from Arriva Group and will take over from Matthew Bateman with effect from January 2022.
Who is Jana Siber?
Jana Siber and Liz Benison will be responsible for leading the growth strategies for clusters of countries, sharing the 13 countries Arriva operates in outside the UK. Each has extensive experience and are due to join Arriva’s management board on 17 September 2018.
Where is the head office of British Gas?
Windsor, United KingdomBritish Gas / Headquarters
How do I make a formal complaint against British Gas?
British Gas’s customer service team is on 0333 202 9802. You can also write to Complaints Management Team, PO Box 226, Rotherham, S98 1PB. If this doesn’t resolve the issue, you can escalate the complaint by contacting the Customer Services Director’s team via [email protected].
How do I refer a complaint to Ofgem?
If you have an enquiry relating to Ofgem’s policies or functions, contact us at [email protected], on 020 7901 7295 or at the addresses below.
Is Phil Bentley married?
He is also a fellow of the Chartered Institute of Management Accountants. Bentley is married and has two children.
How do I complain to British Gas Homecare?
Who are the directors of Centrica?
Our Leadership
- Scott Wheway. Chairman.
- Chris O’Shea. Group Chief Executive.
- Kate Ringrose. Group Chief Financial Officer.
- Carol Arrowsmith. Non-Executive Director.
- Nathan Bostock. Non-Executive Director.
- Stephen Hester. Non-executive Director.
- Pam Kaur. Non-Executive Director.
- Heidi Mottram. Non-Executive Director.
Who are the registrars for British Gas?
The registrar for these particular shares is Equiniti (formerly Lloyds TSB Registrars) and their phone number is 0870 600 3970. Simon Moon from This is Money adds: British Gas has undergone several transformations since it was privatised at 135p a share in 1986.
Where can I write to British Gas?
Does British Gas have a complaints department?
British Gas’s customer service team is on 0333 202 9802. You can also write to Complaints Management Team, PO Box 226, Rotherham, S98 1PB.
How do I contact the ombudsman UK?
0300 123 9 123 – Calls to this number cost no more than calls to 01 and 02 numbers. (18002) 020 7964 1000 – Calls using next-generation text relay. +44 20 7964 0500 – Call this number if you’re calling from abroad. We’ll also be happy to phone you back, if you’re worried about the cost of calling us.
Can I email Ofgem?
Can I sue British Gas?
Customers can sue after British Gas £2k pay out Now anyone self-employed who can show they have lost time and money due to problems caused by a large firm may be able to do the same. Experts believe there is also an argument that this could equally apply to any consumer, not just the self-employed.
How Old Is Phil Bentley?
63 years (January 14, 1959)Phil Bentley / Age
How much does Phil Bentley earn?
£900,000
In recognition of the impact of COVID-19 the Committee decided to freeze the salary for the CEO, Phil Bentley, for FY22. The CEO’s salary will therefore remain at £900,000. The CEO’s salary has been unchanged since his appointment in 2016.
How do I complain about a gas engineer?
If you wish to complain about the safety of a gas installation, the work of an engineer or about the service provided by the Gas Safe Register you should contact the Consumer Complaints section of the Gas Safe Register.
Who do I complain to about British Gas?
It will investigate customer complaints and its decision is binding, so British Gas would have to pay up if it found in the customer’s favour. Call: 0330 440 1624 or write to Ombudsman Services: Energy, PO Box 966, Warrington WA4 9DF.
How do I contact the CEO of British Gas?
It used to be worthwhile sending a letter to the CEO marked “private and confidential”, but this isn’t as effective as it used to be now that so many people use it. However, the managing director of British Gas, Matthew Bateman, can be contacted on [email protected].
Who is new British Gas boss Chris O’Shea?
Photograph: Alamy Stock Photo The owner of British Gas has replaced its chairman and ousted its outgoing chief executive with immediate effect amid deepening financial woes. Centrica has appointed its chief financial officer, Chris O’Shea, as the interim chief executive while its new chairman, Scott Wheway, hunts for a permanent replacement.
Why is Dan Conn leaving British Gas?
He agreed to leave the company last summer as it swung to a loss for the first half of 2019 and slashed shareholder payouts. The decision to hasten his exit comes weeks after Conn revealed a £1bn loss for the full financial year, and the lowest ever revenues from the British Gas business.
