Can UPS delivery be wrong?

Can UPS delivery be wrong?

If you received the wrong package from UPS, it means that you’ll have to get in touch with UPS customer service by dialing 1-800-PICK-UPS® and explaining your problem. After telling them you got someone else’s package, they will send a driver to pick it up from you.

Is UPS accurate with delivery times?

Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.

Does UPS always update tracking?

UPS updates the tracking of packages throughout the shipment by scanning the barcode at each new location. Tracking information should be updated in near real-time. There may be instances where the driver delays scanning the barcode for various reasons, which would cause the tracking to not be up to date.

Does UPS ever mark delivered before delivering?

If your driver completed the delivery, then the package’s tracking status or a delivery notice (a UPS InfoNotice®) should indicate where your driver left the package. Shipments that don’t require a signature can be left in a safe place at the driver’s discretion.

What is end of day for UPS?

Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 am and 7:00 pm. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.

How do you know if UPS loses your package?

On the Tracking Details page, you’ll find information on where your package has been picked up and scanned, as well as the expected delivery date and time. For lost or damaged packages, you can file an online claim.

How do I know if UPS lost my package?

Did UPS lose my package?