How do I complain to Redbox?

How do I complain to Redbox?

Thank you for being a Redbox customer. Please check our FAQs for answers to commonly asked questions. Our Customer Care team is available 7 days a week, from 8 AM – Midnight CT at 1-866-REDBOX3 (866-733-2693).

Will Redbox give me my money back?

The Redbox Transaction Terms and Conditions state that if you rent or purchase a defective on-demand content, you can get a refund of the rental or purchase price if a replacement with a non-defective content is unavailable.

How do I contact Redbox by email?

Tips

1. Note that Redbox doesn’t have an official customer service email listed on its website.
2. Redbox has a phone app, so you may be able to find customer service information through there.
3. Before contacting Redbox, check the common questions and answers on their website.

How do I report a Redbox movie that doesn’t work?

Dial 866-733-2693.

Where is Redbox corporate headquarters?

Oakbrook Terrace, ILRedbox / Headquarters

What’s the most Redbox can charge you?

Therefore, for many items, the maximum charge is equal to the daily rental charge multiplied by the number of days in the maximum rental period plus tax (except for jurisdictions that do not require sales tax to be charged or collected). See the examples in the chart below.

What happens if a Redbox DVD doesn’t work?

If the Redbox DVD is damaged, you should call the customer service line 1-866-733-2693 to report the disc problem and enter the barcode and your payment information. It won’t cause you financial loss, because Redbox will give you a code for a free one night rental.

Why is Redbox charging me so much?

If you keep an item through the maximum rental period, that item is yours to keep and Redbox will charge you the maximum charge for that item. The maximum charge varies depending on the type of item you are renting and the daily rental charge(s) for the item.

What do I do if my Redbox movie skips?

REDBOX3 that is 1.866. 733.2693 to tell them about the disc problem. they will ask you for the barcode so that when you return the disc, they can tag it to be removed.

What happens if you return a Redbox movie after 25 days?

“For each day you keep a rental, you’ll be charged the nightly fee + tax. You have 25 days to return the movie before the system automatically charges you the purchase price of the disc ($25 + tax for standard DVDs and $34.50 + tax for Blu-ray™ Discs), and the movie is yours to keep.”

Does Redbox stop charging after a while?

If you purchase an item at the same time that you rent something, you’ll be charged for your purchase and rental after you return your rental. If you don’t return the rental, you’ll be charged at the end of its maximum rental period.

How much does Redbox charge if you don’t return a movie?

If you never pick up your reserved item, you will be charged for one daily rental charge, plus tax (except for jurisdictions that do not require sales tax to be charged or collected). This charge is in consideration of our holding the item for you and not releasing it for rental to another customer.

What is Redbox maximum rental period?

For example, if a DVD’s or Blu-ray™ disc daily rental charge is $1.99 and its maximum charge is $31.84, then the maximum rental period for that DVD (before you own it and owe $33.83, plus tax (except for jurisdictions that do not require sales tax to be charged or collected)) is 17 days.

What happens if you forgot to return a Redbox movie?

If you don’t return all your discs from a kiosk visit, you’ll be charged for them at the end of the maximum rental period(s) for whatever you didn’t return (or when you return another disc from that kiosk visit, whichever happens later).

What does Redbox do with old movies?

A. They’re reused, recycled, sold or donated.

How much debt does Redbox have?

Total Assets