How do I speak to BT customer services?

How do I speak to BT customer services?

Call us:

1. 0800 800 152. Monday-Friday 08:00-18:00. BTnet.
2. 0800 032 4362. Monday-Friday 08:30-17:00.
3. 0800 800 152. Monday-Friday 08:00-18:00.
4. 0800 011 3237. Available 24/7.
5. 0800 387 309. Monday-Friday 08:00-18:00.
6. 0800 800 152. Monday-Friday 08:00-18:00.
7. 0800 345 7984. Monday-Friday 09:00-17:00.
8. 0800 181 556. Monday-Friday 09:00-17:00.

Why is my BT Vision box not working?

BT Box Is Not Working At All If your BT Youview is frozen or stuck on loading, all you have to do is restart your BT Box. If this does not do the trick, then your device may be due for a software update. To check for a software update, follow the steps below: Press the YouView button, select settings.

Why is my BT TV Guide not working?

Re: TV guide not showing my now channels @Dandan56 Try restarting the BT Tv Youview box by holding the front button for 8 seconds or so and see if the channels appear after the restart.

Why does my YouView box say no Signal?

Unplug the aerial cable from the YouView box, and plug it directly into your TV. Can you still not see, or tune, any programmes, or are things OK on the TV direct? This test will indicate whether you have a problem with your YouView box or with your aerial system.

Why has my TV guide stopped working?

Missing TV Guide information If you’re having problems with the TV Guide, it could mean your device isn’t receiving the correct signals needed to populate it. This could be due to: Channel availability in your area. Planned works taking place in your area.

What is BT phone number UK?

0800 800 150
Alternatively, you can call us on 0800 800 150.

Is there a reset button on a youview box?

Performing a factory reset Make sure your box is connected to the internet. Open the Menu. Select Settings* From Information & reset select Factory reset.

How do I get my BT box to work?

My BT TV box has stopped working or keeps freezing

1. Try restarting your box. Switch it off at the mains and wait 10 seconds before switching it back on.
2. Is the software up to date? To make sure:
3. If it’s still slow after carrying out these steps, the last thing to try is a full reset of the BT TV box.

Will BT replace a faulty YouView box?

If you have an active BT TV subscription, just faults and report it. If it’s faulty, they’ll send a replacement.

How do I reset my BT YouView box?

Reset your BT TV box through the menus

1. Go to the main menu by pressing the blue Home (or YouView) button on your remote.
2. From the main menu, scroll along and select Settings.
3. In the settings menu, scroll down to Information & Reset and select Factory Reset from the list.
4. You’ll now see a warning screen.

How do I get Vision TV on Freeview?

Vision TV Network is a television channel distribution service provided by Vision247 Ltd in the United Kingdom. The service carries around 35 channels in English and other languages, streamed from the internet and accessed via Freeview channel 264, EE TV boxes, mobile apps or the web. Channel 264 (Visiontv.)