Why is my Xfinity phone service not working?
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Why is my Xfinity phone service not working?
Begin Troubleshooting Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Troubleshoot. Select the service issue that you are currently experiencing. The connection status of your Xfinity Voice modem will be checked, which may take a few seconds.
How do I reset my Xfinity Voice?
Factory Reset the Xfinity Remote with a Setup Button
- Press and hold the Setup button. In about 5 seconds, the color of the LED on the remote will turn green from red.
- Press 9-8-1. You will see that the LED will blink twice in green color. Now, your remote has been reset.
How do I connect my Comcast phone line?
To connect a telephone line: Call Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6489) or 1-855-OK-BEGIN and ask them to register the phone lines. The Tel (Voice) LED blinks while the phone is being registered and then lights solid white.
How do I activate Voice on Comcast?
Activate Voice Guidance Using the Xfinity Voice Remote
- Ensure that the volume is raised on your TV.
- Press and hold the voice control button on your Voice Remote and say “accessibility” to reach the Accessibility Settings menu.
- Follow the spoken/on-screen instructions to turn Voice Guidance on or off.
Why are calls not going through?
Check that Airplane Mode is disabled on your device. If it is disabled but your Android phone still can’t make or receive calls, try enabling Airplane Mode and disable it after a couple of seconds. Disable Airplane Mode from Android Quick Settings drawer or navigate to Settings > Network & Internet > Airplane Mode.
What do you do when your call is not going through?
What to Do When Your Phone Isn’t Working
- Verify that you’re in network. While relatively rare, dead spots still exist.
- Make sure that airplane mode is not on.
- Check that mobile data is enabled.
- Contact your carrier.
- Restart your phone.
- Check for malware.
- Perform a factory reset.
- Contact the manufacturer or carrier.
How do I activate voice control on my Xfinity remote?
Go to the Remote Settings menu. Press and hold the Voice (Microphone) button and say “Remote settings.” Choose “Voice remote pairing.” Follow the instructions on the TV to select your TV and audio devices.
How do I connect my phone to my Xfinity TV?
For Android, download from Google Play. Select the Xfinity TV Remote app on your device. Select Get Started. Sign in with your Xfinity ID and password.
What does it mean when you call someone but it doesn’t ring?
There are various reasons why your Android phone won’t ring when someone calls, including: Your ringer volume is turned down. Your phone is on Do Not Disturb or Airplane mode. You turned on call forwarding.
Why does my phone keep saying call failed?
Remove & Reinsert Your SIM Card A damaged SIM card could be the reason for failed or dropped calls on an iPhone. Check your SIM card for any damage or scratches, especially if you have been using it for a long time. Open the SIM tray using a paper clip (or SIM-eject tool). Take out the SIM card.
